Terms and Conditions

Last updated: 8 July 2026

Welcome to the Presten Warren website.

These Terms and Conditions apply to your use of www.prestenwarren.com, including browsing the website, making a purchase, submitting an enquiry, joining our email list, commissioning artwork, or engaging with any products, services or content offered by Presten Warren.

By using this website, you agree to these Terms and Conditions. If you do not agree, please do not use this website.

1. About Presten Warren

This website is operated by Presten Warren.

Throughout these Terms and Conditions, “we”, “us” and “our” refer to Presten Warren. “You” and “your” refer to the customer, website visitor, purchaser or person making an enquiry.

2. Website use

The content on this website is provided for general information, product browsing, artwork enquiries and purchasing purposes.

We aim to keep website information accurate and up to date, however we do not guarantee that all content, product descriptions, pricing, availability or other information will always be complete, current or error-free.

We may update, remove or change website content at any time without notice.

3. Intellectual property and copyright

All artwork, images, designs, graphics, text, logos, stories, product photography, website content and other creative material displayed on this website are owned by or licensed to Presten Warren, unless otherwise stated.

You must not copy, reproduce, edit, distribute, publish, sell, licence, trace, adapt, use for commercial purposes, use for artificial intelligence training, or otherwise exploit any artwork or content from this website without prior written permission.

Purchasing an original artwork, product, digital product, commission or other item does not transfer copyright or intellectual property rights to you.

Copyright remains with the artist unless a separate written copyright transfer or licence agreement has been agreed and signed.

4. Artwork, cultural designs and licensing

Artwork by Presten Warren may include original cultural, personal, symbolic and story-based elements.

You may not reproduce, print, digitise, manufacture, adapt, animate, vectorise, apply to merchandise, use in branding, use in business materials, upload to design platforms, or use artwork for public, commercial or promotional purposes unless this has been expressly agreed in writing.

Any corporate, government, RAP, public-facing, digital, merchandise, signage, vehicle, uniform, publication, social media, website or commercial use requires a separate written licence.

Unauthorised use of artwork may result in legal action.

5. Products and availability

Products listed on our website may include original artworks, commissioned artworks, digital products, gift cards, printed products, merchandise or other creative items.

All products are subject to availability. Original artworks are one-of-a-kind and may sell quickly.

We reserve the right to withdraw, update, refuse, cancel or limit any product, service, order or enquiry at our discretion, including where an item has been incorrectly listed, priced, duplicated, sold elsewhere, affected by a technical error, or is no longer available.

6. Colours, images and product appearance

We make reasonable efforts to display artwork and product colours accurately.

However, colours may vary depending on screen settings, lighting, photography, device display, printing processes, materials, framing, stretching or production methods.

Minor colour variation, texture variation, scale difference, cropping, placement or finish variation does not necessarily mean a product is faulty.

7. Pricing and payment

All prices are listed in Australian Dollars (AUD), unless otherwise stated.

Prices may include GST or other applicable taxes where required. Shipping, framing, stretching, installation, licensing, customs duties, international import fees or additional production costs may be charged separately where applicable.

Payment must be made in full at the time of purchase unless we have agreed to a deposit, payment plan or invoice arrangement in writing.

Orders, commissions or production may not begin until the required payment has been received.

We may update pricing at any time without notice.

8. Commissions and custom artwork

Commissioned artwork is created specifically for the client and may be based on information, colours, size preferences, story, themes or other details provided by the client.

By commissioning artwork, you acknowledge that original artwork involves artistic interpretation and creative discretion. The final artwork may not be an exact visual representation of your description, reference images, preferred colours or expectations.

Deposits, progress payments and final payments for commissions will be outlined at the time of booking or invoicing.

Unless otherwise agreed in writing:

commission deposits are non-refundable once the project has been accepted, scheduled or commenced
final payment is required before delivery or release of the artwork
timelines are estimates only
changes requested after work has started may incur additional fees
copyright remains with the artist
no reproduction, commercial use or licensing rights are included unless expressly agreed in writing

Commissioned artworks cannot be returned or refunded for change of mind.

This does not limit your rights under Australian Consumer Law.

9. Digital artwork and digital products

Digital artwork, downloadable products or digital files are supplied for the specific use agreed at the time of purchase or licensing.

Unless otherwise agreed in writing, digital purchases do not include copyright transfer, commercial use, resale rights, editing rights, sublicensing rights, merchandise rights, branding rights, or permission to reproduce the artwork beyond the stated purpose.

Due to the nature of digital products, refunds are not provided for change of mind once a file has been accessed, downloaded, delivered or emailed, except where required by law.

10. Shipping and delivery

We may offer shipping within Australia and internationally where available.

Delivery timeframes are estimates only and may vary depending on destination, courier delays, weather, customs, public holidays, production time, framing, stretching or other circumstances outside our control.

You will receive tracking details where available.

For international orders, you are responsible for any customs duties, import taxes, local fees or requirements that apply in your country.

Risk in the product passes to you once the order has been delivered to the address you provided, unless otherwise required by law.

11. Incorrect shipping details

You are responsible for providing accurate contact, billing and delivery details.

We are not responsible for delays, failed delivery, returned items or additional shipping costs caused by incorrect or incomplete information provided by you.

If an item is returned to us due to incorrect details, refusal of delivery or failure to collect, you may be required to pay additional shipping costs before the item is resent.

12. Returns, refunds and consumer guarantees

We do not offer refunds or returns for change of mind, incorrect choice, personal preference, colour variation caused by screen display, or circumstances outside our control.

Custom, commissioned, personalised and made-to-order items cannot be returned for change of mind.

However, nothing in these Terms and Conditions excludes, restricts or modifies your rights under Australian Consumer Law.

If a product has a major problem, arrives damaged, is not as described, or does not meet a consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy under Australian Consumer Law. Businesses cannot take away these consumer guarantee rights through store policies or terms and conditions.

If your order arrives damaged, please contact us within 7 days of delivery with your order details, photographs of the packaging, photographs of the damaged item and a description of the issue.

Please keep all packaging while the issue is being assessed, as it may be required for courier or insurance purposes.

13. Gift cards

Gift cards, if offered, are subject to the terms displayed at the time of purchase.

Gift cards are not redeemable for cash, cannot be resold, and cannot be replaced if lost, stolen or used without permission, except where required by law.

14. Email updates and marketing

You may choose to subscribe to our email updates.

By subscribing, you agree to receive emails from Presten Warren about new artworks, products, commissions, news, offers or updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

15. Third-party services and links

Our website may use or link to third-party services, including payment providers, shipping providers, email marketing platforms, analytics tools, social media platforms or external websites.

We are not responsible for third-party websites, services, content, privacy practices, delays, errors or security.

Your use of third-party services may be subject to their own terms and privacy policies.

16. Privacy

Your privacy is important to us.

Please read our Privacy Policy for information about how we collect, use, store and protect personal information.

17. Website security and prohibited use

You must not misuse this website.

You agree not to:

interfere with the security or operation of the website
attempt to gain unauthorised access to the website, server, customer information or connected systems
upload viruses, malicious code or harmful content
scrape, copy, harvest or extract website content or data without permission
use the website for unlawful, misleading, abusive or fraudulent purposes

We may block access, cancel orders or take legal action if we believe the website has been misused.

18. Limitation of liability

To the maximum extent permitted by law, Presten Warren is not liable for any indirect, incidental, special or consequential loss, loss of profit, loss of opportunity, loss of data, website downtime, delay, third-party issue or business interruption arising from your use of this website, products or services.

Nothing in these Terms and Conditions limits any rights you may have under Australian Consumer Law or any other law that cannot be excluded.

19. Indemnity

You agree to indemnify Presten Warren against any loss, damage, claim, cost or expense arising from your misuse of this website, breach of these Terms and Conditions, unauthorised use of artwork or content, or infringement of any third-party rights.

20. Governing law

These Terms and Conditions are governed by the laws of South Australia, Australia.

Any disputes will be handled in the courts or tribunals of South Australia, unless otherwise required by law.

21. Changes to these Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes to our website, products, services, business practices or legal requirements.

The updated version will be published on this page with a revised “Last updated” date.

Your continued use of the website after changes are published means you accept the updated Terms and Conditions.

22. Contact

For questions about these Terms and Conditions, please contact:

Presten Warren
Website: www.prestenwarren.com
Email: contact@prestenwarren.com